Core features and services with transparent, job-based pricing — no hidden hourly rates.
Labor fee will be based on the job cost of the repair. We do not charge by the hour or have an hourly rate. Hourly rates do not have a set amount and cost, therefore it would be unfair to our customers.
Our customers can choose between on-site computer repairs and services charged by job cost or hourly rate. For training and software assistance, services are billed at an hourly rate, while computer repairs are provided at a fixed cost.
We will conduct a thorough diagnostic examination of your computer to determine the source of your problem. Generally, we will get back to you within 24–48 hours to discuss the most cost- and time-effective solution available.
Prevent overheating, electrical problems and hardware failure with a regular physical clean-up of your computer including removal of accumulated dust from the interior.
Speed up performance, prevent lock-ups and resolve conflicts with a registry clean-up, removal of orphaned files and unused programs, hard disk optimization and disk clean up.
Standard service for installation of memory, hard drives, optical drives, processors, IO board, and power supplies.
Assemble a complete computer system from computer components you provided. Excludes any software installation.
Fresh install of your licensed copy of the latest Windows version. Includes service pack and driver updates to keep your OS up-to-date, prevent virus attacks, and improve performance.
The estimated cost is determined based on the complexity of the network setup, number of users, specific requirements, and any additional customization or integration needed. Our team will provide a detailed breakdown.
Expert data recovery for hard drives, USB flash drives, Zip drives, backup media, and more. Transparent and competitive pricing with a detailed estimate provided upfront.
Seamless installation of your software including all necessary updates and configurations. Applicable per program. Does not cover multi-user or network versions — separate estimate provided for those.
When you bring your computer to us, we conduct a comprehensive diagnostic examination to identify the root cause of any issues.
If you choose not to proceed with the repair, there is no cost to you.
Our technician will contact you within 24 hours to discuss the most cost-effective solution.
You only pay if you decide to move forward with the repair and we successfully fix your computer.